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Hitachi Kokusai Electric America, Ltd.
Please fill out the form below to request In or Out of warranty service for your Hitachi camera products. We will confirm receipt of your request via Email. A Ticket number will be assigned when you repair is received at our repair center. In-warranty products will be processed with pre-paid shipping one-way; you are responsible for the other. Loan requests are accepted for In-warranty or extended warranty contracts only. Package your product well to avoid shipping damage and always use a traceable shipping method until confirmation of the receipt of your camera product is communicated by us. Contact us via Email at engineering@hitachikokusai.us or call our corporate telephone number (833) 227-1658 during normal business hours.
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The personal information in this form is used for replying to the customer's inquiry. In some cases, inquiries with personal information may be forwarded to appropriate Hitachi group companies in order to reply to the customer directly. Personal information is properly managed on the basis of "About Personal Information Protection" (opens in a new window) at Hitachi Kokusai Electric Inc. Also, if you do not agree with these terms and conditions, your inquiry submission will be cancelled.
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